Privacy Policy
Last updated: 23 October 2026
This Privacy Policy explains how MarkVeda collects, uses and protects personal information through markveda.com.au. MarkVeda is an Indian sole proprietorship operating under the registered business and trading name MarkVeda, with headquarters in England, UK, and an office in New Delhi, India. In this policy, “MarkVeda”, “we”, “us” and “our” refer to the business operating this website.
This policy applies to information collected through this website, including the Contact and Free Audit forms. It does not apply to third-party websites or services that we do not control.
Information we collect
Information you provide
When you use the Contact form, we collect the name, email address and message you provide. These fields are required. You may also provide an optional company name and phone number.
When you use the Free Audit form, we collect the name, email address and website or social-profile information you provide. These fields are required. You may also provide an optional company name, phone number and message.
If you email us, send correspondence or otherwise contact MarkVeda, we may also collect the information contained in that communication and any other information you choose to provide.
Automatically collected technical information
When you visit the website, our website, hosting, server, security, analytics and performance tools may collect limited technical information. This may include your IP address, browser and device type, operating system, referring and visited pages, dates and times of visits, basic interaction data, cookie identifiers and diagnostic information. We use this information where reasonably necessary to operate, secure, understand and improve the website.
Analytics and interaction measurement
The website uses Google Analytics through Google Site Kit to understand website use and performance. Google Analytics may use cookies or similar identifiers and may collect technical and usage information such as page information, browser or device information, online identifiers and interactions with website content, links or embedded media.
Google Fonts and third-party resources
The website loads Google Fonts stylesheets from Google-hosted domains. When your browser requests a Google-hosted resource, Google may receive technical request information such as your IP address, browser information and the address of the requested resource.
The website may also link to or display resources from third-party services. A third party may receive information when your browser loads its resource or when you choose to interact with or follow a link to that service. The third party controls its own processing and privacy practices.
Login-security information
The website uses login-security tools to help detect and restrict repeated or suspicious login attempts. This processing may involve information such as an IP address, browser information, attempted username, time of an attempt and lockout or security-event information.
How we use and share information
How we use information
We may use information to:
- respond to enquiries and communicate with you;
- provide information or a website audit that you request;
- operate, maintain, troubleshoot and improve the website;
- understand website usage and performance;
- protect the website, our visitors and our business from misuse or security threats; and
- meet applicable legal, regulatory or compliance obligations.
Submitting a Contact or Free Audit form does not automatically subscribe you to marketing communications.
Form storage and email delivery
The Contact and Free Audit forms are provided through Elementor. Information submitted through either form is stored in the website’s WordPress/Elementor database and delivered to MarkVeda through Hostinger email services. The information may therefore be retained both as a website submission and within MarkVeda’s business email systems.
Sharing and service providers
We may allow service providers to process information where necessary to provide their services to MarkVeda. Services relevant to this website include:
- WordPress and Elementor for website and form functionality, including stored form submissions;
- Hostinger for website hosting infrastructure and email delivery;
- Google Site Kit and Google Analytics for website measurement and interaction analytics;
- Google Fonts for externally hosted font resources; and
- website-security tools for login protection and security events.
We may also use other providers where reasonably necessary for website operation, security, performance monitoring, communications or professional support. Providers process information under their applicable terms and privacy practices.
We may disclose information where reasonably necessary to comply with applicable law, respond to a lawful request, or protect the rights, security and integrity of MarkVeda, the website or others. We do not sell personal information.
International access and processing
MarkVeda operates from the United Kingdom and India. Authorised business personnel may access information from those locations when responding to enquiries, providing requested audits, administering the website or protecting the business and website.
Website, email, analytics and other service providers may process or transmit information in countries where they or their service infrastructure operate. Privacy protections and legal requirements can differ between countries. International access and processing will depend on the services involved, the location of the person concerned and the law applicable to the relevant handling.
Cookies, retention and security
Cookies and analytics
The website uses Google Analytics and may use cookies or similar technologies for core functionality, security, preferences, analytics or performance. These technologies can help the website operate correctly and help MarkVeda understand website use and interactions.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website function.
Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to an enquiry, maintaining appropriate business records, protecting the website and meeting legal or compliance requirements. The period will depend on the nature of the information, why it was collected and any applicable obligations.
Form information may be held both in the WordPress/Elementor database and in relevant business email systems. When information is no longer required, we take reasonable steps to delete or anonymise it, subject to legitimate record-keeping, technical and backup requirements.
Security
We use reasonable organisational and technical measures intended to protect personal information from unauthorised access, loss, misuse or alteration. However, no website, transmission method or storage system can be guaranteed to be completely secure.
Your choices and contact
Third-party links
The website may link to websites or services operated by third parties. Their privacy practices are controlled by them, not MarkVeda. We encourage you to review their privacy information before providing personal information.
Access and correction
Depending on where you live and the law that applies, you may be able to ask MarkVeda for access to personal information held about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Other rights may also apply under the law relevant to you. These rights are not absolute and may be subject to legal exceptions.
To make a request, email connect@markveda.com.au with enough information for us to identify the information and understand your request. We may need to verify your identity or clarify the request before responding.
Privacy complaints
If you believe MarkVeda has handled your personal information improperly, email connect@markveda.com.au and describe your concern. We will review the complaint and respond within a reasonable period, taking account of the circumstances and any applicable legal requirements.
If you are not satisfied with the response, you may be able to contact the data-protection or privacy regulator relevant to your location. If the Australian Privacy Act 1988 applies to the relevant handling, this may include the Office of the Australian Information Commissioner. This statement does not assume that the Australian Privacy Act applies to every aspect of MarkVeda’s operations.
Changes to this policy
We may update this Privacy Policy when our website, practices or legal obligations change. The latest version will appear on this page with an updated date.
Contact us
For privacy questions, access or correction requests, or complaints, contact MarkVeda at connect@markveda.com.au.
You may also write to:
MarkVeda
17 Amos Street
Westmead NSW 2145
Australia
This is an Australian correspondence address only and is not an operating office.